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Carmela Orchids, Inc. shall be responsible only for the purchase price of each plant sold. We make no warranty, expressed or implied as to the productiveness of any plants sold as a result of this or any other offering warranty.  Any issues regarding plant quality (including damage during shipping) must be made within 2 weeks of receipt.  Any request made after 2 weeks will not be honored as we are not able to control the plant's growing environment once out of our hands.


Due to state agricultural requirements we do not accept the return of any plant material.


Any planned delays on shipment of orders will be communicated prior on our website &/or you will be contacted directly from us.  We are a family owned business & if we are away at shows order shipments may be delayed to ensure we are able to send you the best quality plants we have available. 



Please note: In support of International Customs regulations regarding Agriculture, all regular priced orders can be shipped to contiguous United States, Hawaii, Alaska, Puerto Rico and St. Croix/Virgin Islands only.  This does not  included any Specials/Sales.  Orders outside these areas are subject to cancellation. Please contact Carmela Orchids at (808) 963-6189 for more information.